Consulting services

Experience

Our consulting staff is a multidisciplinary task force that brings together real world experience that understands your needs. Our aim is to make your business run as effectively as possible. We are not only installing new software; you’re implementing a new way of managing your business, through a modern, tried business solution.

Effectiveness

We have intimate and extensive knowledge of the software we implement. While we focus on an effective solution for your company, our implementation team can dedicate themselves to creating an efficient information system environment for your company to work with. Our knowledge, along with our expert consultants and professional personnel will help you identify and address any challenge in all areas of Information Technology, Development, and Application Design.

Return on Investment

Experience and Effectiveness will only work if there is a commitment to Excellence in Service. This is why all our efforts are orientated to insure customer satisfaction and to surpass your expectations, offering the best possible solution at the most cost effective price. We will only be successful if our client is satisfied.

The Consulting Process

Each member of our consulting task force brings unique and relevant knowledge to Orlem’s service offerings, bringing together the knowledge base and experience. It doesn’t matter which area you are addressing, be it business applications, database development, report writing, training or infrastructure design, our consulting task force is there to provide you with the most effective solution for your organization.

Once we have completed an audit of all pertinent information pertaining to your company, including your business processes and existing technology infrastructure, we develop a custom solution and then propose an implementation and integration plan. If an off the shelf product does not meet your needs, we will develop a custom solution for your company.

We have years of experience in developing complete business solutions as well as customizing current technology. This insures that all our solutions are tailored to meet specific customer demands. Before going live with any new solution, we carry out parallel data processing, data conversion, system configuration and security verification processes to ensure successful implementation. During each phase of implementation, we use a formal review and approval process to make sure that we have complied with customer expectations and to receive any feedback from the customer. This process ensures timely and accurate addressing of issues. Orlem applies extensive testing before we implement, minimizing errors in the system, thus correcting most errors before the solution goes “live”.