Implementation Services and Support
Introducing a new system or software into an existing business structure can be a complex and risky undertaking. Poor planning and execution might cause you more harm than good, leading to budget overruns and project failures. Successful software project implementation calls both expertise and experience, and that’s where Orlem Inc. can come to your aid.
With 20 years of proven track record and a team of highly qualified experts, we offer implementation services for FSM, ERP, CRM, and other management software. Our current offerings include, but are not limited to, IFS-FSM, Microsoft Dynamics SL, and other software solutions.
HOW WE DO IT
The Orlem Approach
Total efficiency and 100% success rates are the hallmarks of our implementation and installation services. And this, by no means, is an accident. We’ve achieved this feat by following a systematic process and a proven methodology. Here’s a snapshot of our processes and services.
‘Research precedes success’ is the motto we follow at Orlem Inc. Once you approach us with your requirement, our team kick-starts the mission by doing a thorough analysis of your business and the market you operate in. Once the challenges are identified, we recommend solutions that best enhance your capabilities.
Our team draws up an elaborate plan that includes budgeting, resource scheduling, defining tasks and duties, setting timelines, and making room for contingencies, iterations, and new requirements. All these help us make sure that everyone on board keeps up with the expected progress and no time or money go wasted due to poor management.
Once the implementation planning is in place, our technicians get on with the task of installing the software. They ensure that all system requirements, both software and hardware, and adequate IT infrastructure are in place. License management and validation are also duly taken care of by our team.
In order to maximize efficiency, it’s important to configure the system in line with your specific business requirements. Our experienced and skilled technicians deploy the best practices in the industry to offer custom configuration services, either on-site or through secure channels of communication.
For successful software implementation, mere installation and configuration aren’t enough. Equally or perhaps more important is integration – the process of making the new system talk to your existing systems and platforms. The experts at Orlem are adept at handling complex integration processes for a wide range of industries and markets.
In a world where data is power, the importance of data migration during software implementation cannot be stressed enough. When you are upgrading from an existing system to a new one, our specialists move all your data offline and make it available through network access, thereby ensuring a stable environment for you to conduct your business.
With the aim of providing a smooth and hassle-free transition, we offer training services to our consumers on the fundamentals of the new system. Besides end-user and administrator training, we also conduct train-the-trainer sessions such that your company personnel can, in due course, manage the new system without depending on external agencies.
Last, but never the least, we ensure that our customers get the right support during the transition phase. With this in mind, we offer them a series of post-implementation services which include customer care services, technical support, and troubleshooting assistance through various channels of communication.
Your Key Advantages with Orlem Inc.
Our well-structured implementation process and allied services benefit you in more ways than one. Here’s how you stand to gain when you choose us as your software deployment partner.
While implementing a new system or modernizing your legacy software, we follow a risk-free approach. What’s more, our team is equipped to address any contingencies that might arise during the implementation.
End-to-end project management
Our implementation process entails much more than planning and deploying solutions. You can be assured that our team of experts will manage the project from the word go.
Our software implementation services won’t burn a hole in your pocket. In addition to offering the most competitive prices in the market, we take the best measures to complete the project on time and within the budget.